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Complaint Handling

Flowchart of the Complaint Handling Process

1. Fill out the complaint form at the association or submit a complaint via email.

In the case of filling out the form at the association, the staff will verify its accuracy, inform the President of the association, and then forward it to the Subcommittee on Complaints.

2. The Subcommittee on Complaints will consider, investigate, gather evidence, coordinate, address issues, or clarify the complaint.

A period of 15 days or as the case may be.

3. Resolve the complaint issues.

Location/Channels for Filing Complaints

You can file a complaint through the following channels

National Association of the Deaf in Thailand1/8-9 Soi On Nut 64, On Nut Subdistrict,
Suan Luang District, Bangkok

Monday to Friday

From 9:00 AM to 5:00 PM

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